Technical Support / Online Training
J. Kings Food Service Professionals is commited to providing top of the line support to our customers, which is why we have launched a new support application that allows one of our Technical Support Team to connect to our clients PC's via a secure online connection.
If you are currently a J. Kings customer or employee, and need any type of computer assistance or Link-King Internet training, please call our Technical Support Team to begin a support session. If a member of our support team deams a remote connection necessary, please return to this page and follow the instructions below.
Contact our Technical Support Team at 631-289-8401 Ext. 2515
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Support Hours:
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Mon - Fri
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6am - 7pm
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Saturdays
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9am - 1pm
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Log-In Instructions
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Step 1: Your J. Kings Technical Support representative will provide you with a unique connection code. Please enter the code in the field below and click the 'Click Here' button to initiate the screen-sharing session.
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Step 2: You are prompted to download a small virus-free plug-in.
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Step 3: With your permission, your support representative can view your screen and share control of your mouse and keyboard.
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Step 4: You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time.
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